Shipping Policy

KUNST-S Sustainable design delivers worldwide by using renowned postal services. We strive to ship all orders within the mentioned shipping time in the product description. Most products are costummade, so the shipping time is more than normale because of the extra time to make a product of your choose. The exact delivery time for your sustainable product will be confirmed by mail.

Free shipping within the Netherlands. Transport costs for all other countries are different depending on ordered products and country. During your check out shipping costs are automatically calculated and reported. If your country is not on the list please choose other country. 

Return & Exchange Policy

If an item proves to be broken you may return it unused, within 14 days after receiving the product(s). This damage must be reported immediately via email after the product has arrived damaged, a period of 2 days applies. You may select a replacement, voucher or refund* for the item. Tailor-made products and / or articles manufactured to your specific needs, may not be returned. Our custom made products are completely unique and are made by a team of creative professionals, there is an artist condition that they cannot be returned! Refund: 10% of the total amount will be deducted due to administration and handling costs. 

Return the product within the set period to:
 

Studio KUNST-S 

Gramsbergerweg 84 i 

7772 PB Hardenberg

The Netherlands

All items require a return form, to process your return correctly and quickly. Please email us at info@kunst-s.nl to receive the return form.  Studio KUNST-S is not responsible for any loss or damage of the returned item(s) during transport. We strongly advise to use registered and insured parcel service. We do not refund the cost of postage and packaging for the original order. This is in addition to your statutory rights. 

The direct costs of returning the goods arrive at your expense. In the case of a defective or if you received an incorrect item, Studio KUNST-S will pay the costs of returning. 

For full details, terms of business and explanations please read our Terms and Conditions.